A Focused Service Catalog for Indianapolis SMBs

Fortinode IT delivers a focused service catalog built for Indianapolis small and medium-sized businesses. Every service is scoped for a practical, secure IT operation.

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Core Service Catalog

Each engagement includes clear scope, documented processes, and a dependable point of contact.

Device Deployment

Preconfigure Windows or macOS devices, enroll into Intune, and hand off ready-to-work hardware with documentation.

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Desktop Support

Remote Tier 1–2 help desk for day-to-day IT issues, Microsoft 365 apps, and user coaching backed by knowledge base resources.

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Endpoint Management

Microsoft Intune-powered patching, compliance, remote lock/wipe, and automated software deployment for every device.

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Microsoft 365 Administration

Day-to-day administration of users, mailboxes, groups, licensing, and access across Exchange, Teams, SharePoint, and OneDrive.

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Identity & Access Management

User lifecycle, MFA enforcement, conditional access, and guest collaboration built on Microsoft Entra ID.

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Data Migration

Secure email and file migrations between Google Workspace, Microsoft 365, and file servers with validation and reporting.

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Business Identity Setup

Fixed fee from $750

Fixed-fee setup for businesses not yet on Microsoft 365. Domain, tenant, mailboxes, security baseline, and a starter website — one scoped project, one published price, delivered in 7 business days.

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Service Packages

Choose a managed plan or tap into project-based expertise.

Essential Support

Everyday IT reliability for Indianapolis teams that need responsive help desk and Microsoft 365 support.

  • Microsoft 365 administration (users, groups, shared mailboxes, licensing)
  • Email security configuration (SPF, DKIM, DMARC)
  • Security baseline: MFA enforcement, audit logging, Secure Score monitoring
  • Microsoft 365 application support (Outlook, Teams, SharePoint, OneDrive)
  • Remote desktop support, up to 5 hours per month
  • Backup monitoring with quarterly restore testing
  • Monthly service report

Minimum 5 users · Maximum 25 users

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Recommended

Business Pro

For growing teams that need proactive management and someone on site.

  • Everything in Essential Support, plus:
  • Unlimited remote support during business hours
  • On-site support included within 30 miles
  • After-hours P1 emergency response included
  • Endpoint management and patching (Microsoft Intune)
  • Identity and access management (Microsoft Entra ID)
  • Vendor management
  • Quarterly business reviews with a strategic roadmap

Minimum 5 users · Maximum 50 users

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Project-Based

Engage Fortinode IT for focused initiatives with clear device counts or migration scope.

  • Business Identity Setup (fixed fee)
  • Data migrations
  • Device deployments
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Let’s Build the Right Service Plan

Share your current goals, user count, and toolset. We'll recommend a service mix that fits your environment.

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