Simple, Transparent Pricing

Per-user monthly pricing for Indianapolis businesses with 5 to 50 employees. Published, because you should be able to budget before you pick up the phone.

Managed Service Plans

Essential Support

$155 per user / month

For teams that need reliable Microsoft 365 management and responsive help desk.

  • Microsoft 365 administration (users, groups, shared mailboxes, licensing)
  • Email security configuration (SPF, DKIM, DMARC)
  • Security baseline: MFA enforcement, audit logging, Secure Score monitoring
  • Microsoft 365 application support (Outlook, Teams, SharePoint, OneDrive)
  • Remote desktop support, up to 5 hours per month
  • Backup monitoring with quarterly restore testing
  • Monthly service report

Minimum 5 users. Maximum 25 users.

On-site visits billed at $150/hour during business hours, one-hour minimum.

After-hours support available on a best-effort basis at $150/hour.

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Recommended

Business Pro

$195 per user / month

For growing teams that need proactive management and someone on site.

  • Everything in Essential Support, plus:
  • Unlimited remote support during business hours
  • On-site support included within 30 miles of Indianapolis
  • After-hours P1 emergency response included
  • Endpoint management and patching (Microsoft Intune)
  • Identity and access management (Microsoft Entra ID)
  • Vendor management
  • Quarterly business reviews with a strategic roadmap

Minimum 5 users. Maximum 50 users.

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Which plan fits?

Three on-site hours in a single month costs an Essential Support client $450. For a 10-user team, Business Pro costs $400 more per month and includes on-site support entirely — along with unlimited remote support and after-hours P1 coverage. If you expect to see us in person more than twice a month, Business Pro is the cheaper plan.

Business Identity Setup

For businesses not yet on Microsoft 365. Domain, email, security baseline, and a starter website, delivered as one scoped project in 7 business days.

Tier Price Mailboxes
Starter $750 1 to 3 mailboxes
Team $1,250 4 to 10 mailboxes
Growth $1,950 11 to 25 mailboxes

Every tier includes domain purchase or transfer assistance, DNS configuration, Microsoft 365 tenant creation, a security baseline (MFA, SPF/DKIM/DMARC, audit logging), a one-page website with SSL and contact form, and a quick-start guide for your team.

50% at kickoff, 50% at completion. Microsoft 365 licensing billed separately.

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Project-Based Engagements

Data migrations, device setup and deployment, and hardware repair are quoted per engagement after a short scoping conversation.

We advise on hardware purchases; you buy directly from the vendor. We do not mark up hardware, and we do not mark up your Microsoft licensing.

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Onboarding Fee

A one-time fee equal to one month of service covers environment assessment, Microsoft 365 tenant configuration, security hardening, user provisioning, migration coordination, documentation, and kickoff. Non-refundable once onboarding work has commenced.

Add-On Services

Vendor Management — $50/month. Coordinate ISP, hardware, and software vendors on your behalf. Included with Business Pro.

Endpoint backup and advanced threat detection can be scoped as add-on services. Ask during your consultation.

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